Basic Support



Best for companies in early stages of projects


  • Email support
  • Online documentation
  • Discord community

Premium Support

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for bundle pricing

Best with InOrbit Standard Edition

Everything in Basic Support plus:

  • Dedicated CSM
  • Live chat support
  • Guided onboarding
  • Live configuration support
  • Next business day support

Total Support

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for bundle pricing

Best with InOrbit Enterprise Edition

Everything in Premium Support plus:

  • 24/7 incident management
  • Root-cause incident analysis
  • Advanced incident definition
  • Monthly reporting
  • Custom KPIs



Steve Cousins

CTO, Relay Robotics


“Working with InOrbit and their team allows us to focus our efforts on our unique differentiators. It ensures that we’re always able to provide the best possible experience for our customers, enabling growth opportunities for our sales team."


Contact our Customer Success team to explore InOrbit support packages

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Explore the InOrbit platform and pricing

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